This Privacy Policy explains how Akura Manufacturing Engineering Company (Pty) Ltd (“we”, “us”, “our”) collects, uses, shares, and protects information when you use AkuFlo (the “App”).

1) Information we collect

The App may collect and process the following categories of information, depending on how your organization configures the App:

• Account and identity information: employee name, company email address, employee/contractor ID, department/role, and authentication tokens (e.g., for single sign-on).
• App content you provide: notes, tasks, messages, attachments, form entries, or other business data you submit in the App.
• Device and usage information: device model, OS version, app version, basic diagnostics, crash logs, performance metrics, and timestamps of activity.
• Network and technical data: IP address and related metadata needed for security, fraud prevention, and access control.
• Optional permissions (only if enabled and required for your workflow): camera (e.g., scanning), storage/files (e.g., uploading documents), notifications, and location (e.g., site check-ins). The App should request these only when needed.

2) How we use information

We use information for legitimate business purposes, including to:

• Provide and operate the App’s internal productivity features.
• Authenticate users and enforce access controls (including role-based access).
• Maintain security, prevent misuse, and protect company systems.
• Monitor performance, troubleshoot issues, and improve reliability.
• Comply with legal obligations and internal governance requirements.

3) Legal basis (where applicable)

Where data protection laws apply, we process personal information based on one or more of the following: legitimate interests (operating an internal business tool), performance of a contract (employment/contractor relationship), compliance with legal obligations, and/or consent (for optional permissions where required).

4) Sharing and disclosure

We do not sell personal information. We may share information in the following limited circumstances:

• Within Akura Manufacturing Engineering Company (Pty) Ltd: with authorized staff for business operations, support, security, audits, and compliance.
• Service providers (processors): hosting, analytics (if enabled), crash reporting, and other vendors that process data on our behalf under contractual obligations.
• Legal requirements: if required to comply with law, regulation, court order, or to protect rights, safety, and security.

5) Data retention

We retain information only as long as necessary for business purposes, security, and legal compliance. Retention periods may vary by data type and organizational policy. When no longer needed, data is deleted or anonymized where feasible.

6) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. No system is 100% secure, but we work to continuously improve protections.

7) Employee monitoring and internal use notice

Because this is an internal company app, activity and content may be accessible to authorized Akura Manufacturing Engineering Company (Pty) Ltd administrators for security, compliance, audits, and operational support, consistent with company policies and applicable law.

8) Children’s privacy

The App is not directed to children and is intended only for authorized personnel. We do not knowingly collect personal information from children.

9) International transfers

If information is processed or stored outside your country, we take steps to ensure appropriate safeguards are in place, consistent with applicable data protection laws and contractual requirements.

10) Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or object to certain processing of personal information. For internal users, requests are typically handled through Akura Manufacturing Engineering Company (Pty) Ltd processes (e.g., HR/IT/helpdesk).

11) Third-party links and services

The App may link to or integrate with third-party services (e.g., SSO, document storage, or business systems) as configured by Akura Manufacturing Engineering Company (Pty) Ltd. Their privacy practices are governed by their own policies.

12) Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Effective date” above and, if changes are material, provide notice through the App or internal channels.

13) Contact

If you have questions about this policy or data handling in the App, contact:

• Privacy / Data Contact: Infromation Officer
• Email: ict@akura.co.za